On August 15th, ARCbots experienced a technical difficulty that resulted in all bots being shut down for a period of approximately 4 hours. The issue was security related, and has since been fixed.
As a result of this error, ALL access lists on ALL bots have been cleared and Automatic Rank Access has been turned on. This is to ensure no unauthorized access to your bot.
With automatic rank access on, all chat members are automatically level 1 on the bot. Chat moderators are automatically level 2, owners are level 3, and main owners are level 4.
NOTE: ALL LEVEL 100'S (EVEN BOT OWNER) HAS ALSO BEEN DELETED. YOU NEED TO RE ADD YOUR SELF AS LEVEL 100 THROUGH THE MODERATOR MANAGER IN YOUR CPANEL.
To turn off automatic rank access, type !rankaccess
YOU NEED TO ADD YOURSELF AS LEVEL 100 BEFORE DOING THE ABOVE COMMAND.
As a result of the issue causing bots to go offline, all bots have been compensated with 2 months of bot time.
If you experience any errors with your bot, please contact ARCbot Support.